small problem with race entries

[Robbie Dee]

If we're searching for a race for a horse in the "find races for this horse " section and you come across a race where you already have an entry, you can neither enter a second horse in the race nor even look at the race to check which other horse you have in there.

Also when you go into a specific horse page and view it's race entry from there, it allows you to search for other horses eligible for that race but it won't let you choose one to enter into that race.

Robbie Dee

[Laura Ferguson]

I just tried it, and I'm not experiencing either problem. You might want to try again - maybe it was a temporary glitch.

[Robbie Dee]

OK thanks Laura
I'll have another try

Robbie

[Robbie Dee]

Sorry but still have a problem.
I get error message

The www.simhorseracing.com page isn’t working

www.simhorseracing.com is currently unable to handle this request.
HTTP ERROR 500

I never had any trouble with this before
Maybe I will just try again later

Robbie

[The Admin]

If you can give me specific steps to recreate this, then we can look into it. At the moment, I'm not sure what is happening.

[Heather Left]

I am also experiencing trouble with entering races. I am trying to enter my two year old Stew filly On Pegasus Wings in a maiden special weight, but every race I click shows up with an empty page.

I would love to enter her in this race, but when the URL has the "&horse______" in the web address, the page shows up blank. The page loads when it's just the race, but it won't let me enter the race.

[Lee Cara]

Hi guy's i'm also having some technical issue's.

I can enter 1 horse in any race i like but if i try to enter a second in the same race the screen goes blank when using Firefox. I also tried Chrome and i got the same error message as Robbie

[The Steward]

I was just able to enter two horses per race in Safari, FireFox, and Chrome. More info needed.

[Lee Cara]

Em as an example i'm trying to enter Snow Filled Dreams week 1 day 1 Artificial Arena i already have one in that race, now the screen goes blank when try to enter .

Can u try this from account ?

[The Steward]

Ah! That was perfect Lee your info made it so I could recreate it!

[The Steward]

Don't change anything, we're going to use you as our workhorse.

[The Admin]

Problem understood and solved.

The problem wasn't specifically with having a horse already in the race, but rather if all of your jockeys were already riding in the race. If you have one jockey and he/she is busy for a race, then we gave you the option of all the unemployed jockeys. That number is about 13,000 now. So it was trying to build a pop-up menu with 13,000 names in it. Now it will only offer you about 100 random unemployed jockeys.

Try it, it should work normally now.

[Ali Hedgestone]

I can enter now. I wasn't able to before. Thanks!

[Robbie Dee]

Mine is ok as well now

Thanks Admin (and Lee)

Robbie