Not Getting Emails

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Regina Moore
Hall of Fame
Posts: 2702
Joined: 15 years ago
Location: Castle Rock, CO
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Not Getting Emails

Post by Regina Moore »

As of a few days ago, I'm no longer getting emails from SIM. I haven't changed anything concerning my email account.

I added to my settings to have messages sent to my phone, and I'm not receiving anything from SIM on my phone, either.
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The Admin
Eclipse Champion
Posts: 1074
Joined: 18 years ago

Re: Not Getting Emails

Post by The Admin »

Around Sept 15th, your email provider, earthlink, decided that we are spammers and now blocks any email the SIM tries to send to earthlink. I will investigate what we have to do to make earthlink accept us again.
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The Admin
Eclipse Champion
Posts: 1074
Joined: 18 years ago

Re: Not Getting Emails

Post by The Admin »

I emailed with Earthlink, and they claim that they removed the block but it could take a few hours. They didn't provide any information as to why they blocked us and if they will do it again. I wonder if some former SIM player who uses Earthlink got a SIM email and claimed it was spam so they blocked us from all Earthlink customers?

Let us know if the emails resume and if they stop in the future. Thanks.
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Regina Moore
Hall of Fame
Posts: 2702
Joined: 15 years ago
Location: Castle Rock, CO
Contact:

Re: Not Getting Emails

Post by Regina Moore »

They have resumed - thanks!
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