Game Points Not Posting To Account

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Lily Wilkins
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Game Points Not Posting To Account

Post by Lily Wilkins »

I purchased some Game Points this morning (14ish hours ago now) and they still have not posted to my account. I'm not sure if it's a Me issue (PayPal sometimes hates me and sends payments via E-check instead of instant payment) or if maybe it's a broader payment system issue? I figured I would post here in case it's the latter.

Let me know if you need additional info from me, and I'll PM you.
Thank you!
“ 𝐴𝑧𝑒𝑙 πΈπ‘žπ‘’π‘–π‘›π‘’ β€›
Since Year 30
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Rochelle Bos
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Re: Game Points Not Posting To Account

Post by Rochelle Bos »

No solution, but… 1.5 day is in just under 5 days πŸ™ƒ
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β€’ Pension your 2yo or older horse
β€’ Ship your horse to any Kingswood Location
β€’ Sell your horse to Rochelle Bos for $0


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The Admin
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Re: Game Points Not Posting To Account

Post by The Admin »

Lily Wilkins wrote: ↑6 months ago I purchased some Game Points this morning (14ish hours ago now) and they still have not posted to my account. I'm not sure if it's a Me issue (PayPal sometimes hates me and sends payments via E-check instead of instant payment) or if maybe it's a broader payment system issue? I figured I would post here in case it's the latter.

Let me know if you need additional info from me, and I'll PM you.
Thank you!
I'm very sorry for this inconvenience. I see that we have received the payment but PayPal hasn't been able to send their confirmation to the SIM site so it hasn't been posted yet. I just sent a payment as a test and am in the same situation. This is rare and usually, PayPal fixes it quickly. I will reach out to them. Don't worry, we will fix this and you will get your Game Points.
Nicole Marie
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Re: Game Points Not Posting To Account

Post by Nicole Marie »

This happened to me this morning, wish I'd checked the forum first before trying to buy :(
Notacatbutalawyer 16: 8-3-1, earnings of $381,300 Founder Stakes, Flat Out Stakes, Lexington Race Course Stakes, Dade County Classic, Sunshine State Stakes, Distorted Reality Stakes, Midnight in the Sahara Stakes
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The Admin
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Re: Game Points Not Posting To Account

Post by The Admin »

Nicole Marie wrote: ↑6 months ago This happened to me this morning, wish I'd checked the forum first before trying to buy :(
I see your transaction. Don't worry. Working on it.
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The Admin
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Re: Game Points Not Posting To Account

Post by The Admin »

I refunded both of these transactions. I thought the problem was sorted out so you could try again. However, I see that Nicole just tried again and it may be stuck. Checking...
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Lily Wilkins
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Re: Game Points Not Posting To Account

Post by Lily Wilkins »

Thank you, Admin!
“ 𝐴𝑧𝑒𝑙 πΈπ‘žπ‘’π‘–π‘›π‘’ β€›
Since Year 30
Proudly Standing

Equinox | TR/AWR | $50,000
Quinny | DR/DM | $10,000
✾ Visit our Nursery to view our floofy little future stars!
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The Admin
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Re: Game Points Not Posting To Account

Post by The Admin »

I think it is fixed now. I refunded an additional payment for Nicole. Please try again when you can and verify that it worked correctly.

Sorry for the inconvenience.
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Andrew Chillin
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Re: Game Points Not Posting To Account

Post by Andrew Chillin »

Image
;p
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Lily Wilkins
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Re: Game Points Not Posting To Account

Post by Lily Wilkins »

Mr. Lord Chillin wrote: ↑6 months ago Image
Why does she look like me tho
“ 𝐴𝑧𝑒𝑙 πΈπ‘žπ‘’π‘–π‘›π‘’ β€›
Since Year 30
Proudly Standing

Equinox | TR/AWR | $50,000
Quinny | DR/DM | $10,000
✾ Visit our Nursery to view our floofy little future stars!
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Lily Wilkins
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Joined: 12 years ago

Re: Game Points Not Posting To Account

Post by Lily Wilkins »

Yes, it’s fixed! Thank you so much 😊
“ 𝐴𝑧𝑒𝑙 πΈπ‘žπ‘’π‘–π‘›π‘’ β€›
Since Year 30
Proudly Standing

Equinox | TR/AWR | $50,000
Quinny | DR/DM | $10,000
✾ Visit our Nursery to view our floofy little future stars!
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Gwayne's World
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Re: Game Points Not Posting To Account

Post by Gwayne's World »

Mr. Lord Chillin wrote: ↑6 months ago Image
Gotta say, this is quite good! :lol:
Nicole Marie
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Re: Game Points Not Posting To Account

Post by Nicole Marie »

The Admin wrote: ↑6 months ago I think it is fixed now. I refunded an additional payment for Nicole. Please try again when you can and verify that it worked correctly.

Sorry for the inconvenience.
So both of my payments were refunded, then? I haven't gotten any GPs so I assume so and I'll try again now.

Edit: Yes it worked! Thank you!
Notacatbutalawyer 16: 8-3-1, earnings of $381,300 Founder Stakes, Flat Out Stakes, Lexington Race Course Stakes, Dade County Classic, Sunshine State Stakes, Distorted Reality Stakes, Midnight in the Sahara Stakes
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Mr. Lord Rich
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Re: Game Points Not Posting To Account

Post by Mr. Lord Rich »

Mr. Lord Chillin wrote: ↑6 months ago Image
Dang Andrew very nice. Why aren't you doing head shots?
A CAVAL DONATO NON SI GUARDA IN BOCCA
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The Admin
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Re: Game Points Not Posting To Account

Post by The Admin »

Nicole Marie wrote: ↑6 months ago
The Admin wrote: ↑6 months ago I think it is fixed now. I refunded an additional payment for Nicole. Please try again when you can and verify that it worked correctly.

Sorry for the inconvenience.
So both of my payments were refunded, then? I haven't gotten any GPs so I assume so and I'll try again now.

Edit: Yes it worked! Thank you!
Yes, I refunded both of your previous payments. I'm glad it worked. Sorry for the inconvenience.
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