Please Help! Lost Race Entry Distress: Seeking Assistance

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Oncu Kaan
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Posts: 563
Joined: 10 years ago
Location: Istanbul

Please Help! Lost Race Entry Distress: Seeking Assistance

Post by Oncu Kaan »

I was so excited for tomorrow morning's Stewards Cup races, but just now I checked the entries and I'm shocked because none of my 3 horses are listed to race. I've been playing this game since 2014 and I've never experienced this before. Despite having funds in my account, 63 minutes before the race entries closed, my funds were used to purchase game points. I gave that instruction, but I didn't anticipate it would put me in the negative balance. Now I've missed the chance to register my horses. The races haven't started yet, is there anything that can be done to address this injustice?

The races where my horses were supposed to be registered were as follows;

Krom -> https://www.simhorseracing.com/race.php?RaceID=2252937
Hanna Kahnwald -> https://www.simhorseracing.com/race.php?RaceID=2252883
Darksenn -> https://www.simhorseracing.com/race.php?RaceID=2252946
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The Steward
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Re: Please Help! Lost Race Entry Distress: Seeking Assistance

Post by The Steward »

Hi Oncu,

Here to address the ~injustice.

The exchange did NOT let you go negative because we can't let you spend money for Game Points when you don't have the money. You went very low, however. Then, the SIM started taking entry fees from you for the W16 D3 races. It goes alphabetically, so it got through your Los Angelitos entries (such as the Arabian Oaks you are entered in) before you ran out of money. Every entry after that got scratched (so the Ruidoso entries aka the Steward's Cup entries).

Hope that explains it,
The Steward
"There's no secret to training a good horse. It's a matter of being fortunate enough to get one."
"Funny how you often regret the stuff you didn't do more than the stuff you did do" - GG
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Oncu Kaan
Listed Stakes Winner
Posts: 563
Joined: 10 years ago
Location: Istanbul

Re: Please Help! Lost Race Entry Distress: Seeking Assistance

Post by Oncu Kaan »

I'm sorry, actually when I said injustice, I didn't mean anything related to the game or you, but rather what happened to me. I apologize for the word. If I had such a thought related to the game, I wouldn't be willing to devote another 10 years of my life, let alone 10-20 years.

I wish everyone a good day, and I apologize if I caused any discomfort.
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